OPERATIONS PLAN


From the Open Files of:

Heilig Resource Center, 704/633-4861

Contributed by:

St. Paul's Evangelical Lutheran Church, Wilmington, NC

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ST. PAUL'S OPERATIONS PLAN

1) For each functional operational area we will complete the following:

a) Develop an operational plan that is consistent with and supports the achievement of St. Paul's Mission. (Situational analysis, action plans, cross-linkages, and metrics.)

b) Define and develop the organizational structure (roles, responsibilities and resource requirements.)

c) Identify functional capabilities that must be "owned" (core competencies or critical success factors) and those that can be outsourced.

d) Identify and execute partnerships to support a successful delivery of the operating plan.

e) Establish linkages between operational function areas to ensure overall success of the operating plan.

f) Put in place a plan to measure success.

2) Implementation of Project Management

a) Complete a successful implementation of the mission of St. Paul's using projects to evolve the positive process.

b) Develop and execute a plan to ramp-up and support the mission of the church.

c) Coordinate the solution component with mission partners.

d) Project monitoring, reporting and solution implementation management.

3) Committee Development

a) Plan council retreat

b) Schedule the retreat event

c) Conduct orientation for new committee members

d) Set goals for the year's Operation

e) Set performance standards

4) Development of Task Force Goals and Objectives

a) Identify present Task Force groups

b) Create a timeline and set goals

c) Select a chairman

d) Create a reporting system for progress

e) Set schedule for meetings

5) Develop volunteer training guide and programs

a) Create the guide

b) Set a schedule for training

c) Work with chairpersons of each committee

d) Create an evaluation for the effectiveness of the training

6) Complete Finance Infrastructure

a) Meet with Audit Committee and Finance Committee

b) Set goals and objectives

c) Hire part-time bookkeeper per congregational council

d) Set new chart of accounts

7) Physical Property Inventory

a) Research present inventory

b) Create a complete inventory to include all added equipment since 1995

c) Set into the record all maintenance records of large equipment

d) Complete digital pictures, create file for the record

8) Create a schedule of maintenance for property items

a) Examine deferred maintenance issues with Property Committee

9) Schedule Insurance Audit

a) Research all insurance files

b) Update all files

c) Council to determine persons to participate

10) Create a Capital Fund Campaign strategy

a) Identify source of funds

b) Identify goals, objectives


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